Contact Us
Need help choosing a OAKENMORROW™ vehicle product, checking sizing or product details, or have a question about an order, delivery, return, or payment? Our customer care team is here to help.
How to Reach Us
Email: service@oakenmorrow.com
Phone: +86 183 5162 2661
Existing Orders
Include your order number, the email address used at checkout, and a short description of your question so we can locate your order quickly.
Problems With an Order
For damaged, incorrect, missing, or defective vehicle products or accessories, contact us promptly and include clear photos of the item, affected part, and packaging when relevant.
Before Returning an Item
Please contact customer service before sending a return. Returns sent without the required return instructions may be delayed or may not be accepted.
Response Time
We aim to respond within 1–2 business days. Response times may be longer during holidays or periods of unusually high volume.
OAKENMORROW™
Legal company: Shenzhen Changjinzi Technology Co., Ltd.
Owner: Jiang Jinxing
Email: service@oakenmorrow.com
Phone: +86 183 5162 2661
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM
Address: Unit 1707, No. 17 Xixingli, Houting Community, Shajing Subdistrict, Bao'an District, Shenzhen City, China
Last updated: September 18, 2026